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🛍️Buyer LegalPrivacy & DataPrivacy and DataVersion 2.2FWR-BUY-006

Cookie and Device Storage Policy

What the website keeps in your browser, what the app keeps on your device, whether it reaches us, and how to clear it.

📅Effective: 26 July 2026🔄Last updated: 28 July 2026⏱️7 min read🌐Available in Arabic & English

1. What this policy covers#

1.1 This policy explains what the Platform stores on your device and reads back from it. These are four different things, and this policy keeps them apart:

  • cookies — small text files saved by your browser, used only on the website;
  • local storage and session storage — space the browser gives a site to keep small pieces of data;
  • app storage on your phone — the app's own storage. It is not a cookie, and no cookie is used inside the app;
  • the notification token — an identifier the mobile app registers with us so notifications can reach your device.

1.2 It supplements the Privacy Policy, which governs personal data generally.

1.3 The controller for the technologies described here is FAWRAN LLC, operating under the trade name FAWRAN. Its details are in the Privacy Policy and in the “Operator and contact details” section at the foot of this document.

ℹ️

There is no cookie banner on the Fawran website, because there is nothing on it to consent to. The website sets no advertising cookie and no cross-site tracking cookie. What follows is the complete list of what we actually use.

2. What the website stores in your browser#

2.1 Needed for the service to work#

Name or typeWhere it is keptDoes it reach Fawran?PurposeDuration
fawran_marketCookieYes — sent with each requestRemembers which market you are browsing so the right Items and prices are shownPersists between visits until deleted
Sign-in session dataBrowser storage managed by the sign-in providerYes — the session token authenticates your requestsKeeps you signed in across pages without entering a new code each timeUntil you sign out or the session expires
Payment provider identifiersSet by the payment provider on payment pagesReaches the payment provider, not usFraud detection on the payment and protection of your cardSet by that provider's policy
Infrastructure identifiersSet by the hosting providerReaches the hosting providerRequest routing, load balancing and service protectionShort

This category cannot be switched off from inside the Platform, because it is what makes the service work. You can block it in your browser settings, but doing so will break sign-in, the cart and checkout.

2.2 Kept only on your device, and never sent to us#

NameWhere it is keptPurposeCleared when
cartItemsLocal storageYour cart contents, so a page refresh does not lose themThe cart is emptied, or browser data is cleared
wishlistLocal storageItems you savedYou remove them, or browser data is cleared
recentlyViewedLocal storageThe Items you looked at most recentlyBrowser data is cleared
followingVendorsLocal storageStores you chose to followYou unfollow, or browser data is cleared
fawran_search_historyLocal storageYour last ten searches, shown back to you in the search boxYou clear an entry or the list, or browser data is cleared
fawran_languageLocal storageWhether you chose Arabic or EnglishBrowser data is cleared

None of the six above is uploaded to Fawran or attached to your account. They exist so the interface remembers what you were doing.

2.3 Measuring sponsored placements inside Fawran#

NameWhere it is keptDoes it reach Fawran?PurposeDuration
fawran_ad_sessionSession storageThe identifier is sent with a placement eventLinks a sponsored-placement view to a tap and to a resulting Order, so the placement can be billed and measuredEnds when the tab is closed

2.3.1 These are internal placements. We show Items and offers from within Fawran, and we place no third-party advertising network on the Platform that follows you across other sites.

3. What the mobile app stores on your device#

3.1 The app does not use browser cookies. It uses its own on-device storage instead:

What is usedDoes it reach Fawran?PurposeCleared when
App storage (session)The session token authenticates your requestsKeeps you signed inYou sign out, or the app's data is cleared
App storage (preferences, cart, wishlist, recently viewed, search history, language, market)NoRemembers what you were doingThe app's data is cleared, or the app is uninstalled
Notification tokenYesDelivering order and shipment notifications to your deviceYou turn notifications off, sign out, or the account is deactivated
Image cacheNoAvoids downloading the same product image twiceThe app's cache is cleared

3.2 The system permissions the app requests — camera, photo library, location, notifications — and the purpose of each are set out in the Privacy Policy and in the app's store listing.

4. How to control it#

4.1 From inside the Platform#

  • Language: change it with the language switcher; the stored value updates.
  • Market: change it with the market selector.
  • Search history: remove a single entry, or clear the whole list, from the search box.
  • Cart and wishlist: empty them, and the stored value goes with them.
  • Notifications: turn categories on or off in account settings — see the Communications and Marketing Preferences Policy.

4.2 From your browser#

Every modern browser lets you block or delete cookies, clear local storage, and browse in a private window.

⚠️

Blocking the category in section 2.1 breaks sign-in, the cart and checkout. Clearing local storage loses your unconfirmed cart, your wishlist and your language choice; it does not affect Orders already recorded in your account.

4.3 From your phone#

In your phone's system settings you can turn notifications off and withdraw the camera, photo-library and location permissions. Clearing the app's storage, or uninstalling it, removes everything in section 3.

5. Legal footing#

5.1 The categories in 2.1 and 3.1 are processed in order to provide the service you requested, and there is no separate switch for them because the service cannot run without them.

5.2 The values in 2.2 never leave your device, so no transfer of personal data takes place at all.

5.3 The placement identifier in 2.3 is used to bill and measure placements inside the Platform, on the footing set out in section 4 of the Privacy Policy. You may object to it under Article 4(B)(6) of the Personal Data Protection Law No. (24) of 2023 by writing to the privacy contact address.

5.4 Withdrawing a consent does not make what happened before it unlawful, and it carries no financial or contractual consequence for you, under Article 4(C) of the Law.

6. Other parties that may set identifiers#

PartyWhenWhy
The sign-in, database and storage providerThroughout your use of the PlatformRunning sign-in and storing your account and order data
The payment providerOn payment pages onlyFraud detection and securing the payment
The maps providerWhen the address map opensRendering the map and address autocomplete
The hosting providerThroughout the connectionRouting and service protection
The notification servicesWhen a notification is delivered to your deviceDelivering the notification

Those providers, and what they process, are set out in section 6 of the Privacy Policy.

7. Durations, and changes to this policy#

7.1 Session values end when the tab is closed or the session expires. Persistent values remain until you delete them or they expire.

7.2 We do not use persistent identifiers for cross-site tracking.

7.3 When a new technology or provider is added, we update the tables above and publish a new version with a number and an effective date, recorded in the policy changelog.

8. Version history#

VersionDateWhat changed
1.026 June 2026Initial publication.
2.026 July 2026Generic descriptions replaced with tables naming what the Platform actually uses, its purpose and its duration; a mobile-app section added; an express statement that there are no third-party tracking networks.
2.126 July 2026The controller for the technologies described here identified as FAWRAN LLC, trading as FAWRAN.
2.228 July 2026Rewritten against what the applications actually store. Browser cookies, browser storage and the mobile app's own storage are now kept apart instead of all being called cookies, and each row states plainly whether the value reaches Fawran at all — six of the website's stored values never leave your device. The measurement and analytics category was removed, along with the mobile "measurement identifier" and "advertising identifier" rows, because no such identifier appears in the storage the applications actually use. The notification token is now described where it belongs. A correction of description; no new storage is introduced and the effective date is unchanged.

Operator and contact details

These details apply to every document in the Legal Center.

Contracting entity
FAWRAN LLC
Trading as
FAWRAN — فورا
Operating market
Marketplace services for customers in The Hashemite Kingdom of Jordan
Registered Office
FAWRAN LLC 131 Continental Drive, Suite 305 Newark, Delaware 19713 United States of America

Address of record for the entity in its state of formation. It is not a customer-service address, not a returns address, not a warehouse, and not an address for correspondence about an order. Do not send returns or ordinary customer correspondence there.

Legal and privacy contact
admin@fawra.net

For legal notices and privacy requests. For help with an Order, use customer support below.

Customer support
https://help.fa9ran.com

Support runs through the Help Center and in-app support. Those are our official support channels.

Governing law
the laws of the Hashemite Kingdom of Jordan

The buyer policies are governed by applicable Jordanian law for our operations in Jordan, and no mandatory Jordanian consumer protection is removed by them.

Dispute venue
the competent courts of Amman
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Communications and Marketing Preferences Policy

Which messages we send, which you can switch off, and which you cannot.

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