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Policy changelog

Every published version of every document, newest first. When we make a material change we publish a new version with its own number and effective date, and we notify you before it takes effect.

26 July 2026

48 changes
  • Buyer LegalTermsFWR-BUY-001v2.0
    Terms of Use

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalTermsFWR-BUY-001v2.1
    Terms of Use

    Contracting party named as FAWRAN LLC, formed in the State of Delaware, United States of America, trading as FAWRAN; formation abroad stated to remove no mandatory Jordanian consumer protection; registered office described as an address of record, not a support, returns or order-correspondence address.

  • Buyer LegalTermsFWR-BUY-002v2.0
    Terms of Sale

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalTermsFWR-BUY-002v2.1
    Terms of Sale

    Contracting party named as FAWRAN LLC, with the four capacities in which it acts — platform operator, payment facilitator, fulfilment coordinator, support channel — and the rule preserved that the third-party Seller, not Fawran, is the seller of record.

  • Buyer LegalMarketplaceFWR-BUY-003v1.0
    Marketplace and Third-Party Seller Terms

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalMarketplaceFWR-BUY-003v1.1
    Marketplace and Third-Party Seller Terms

    Marketplace operator named as FAWRAN LLC and expressly stated not to be the seller of record; formation in Delaware stated not to narrow buyers’ rights under Jordanian consumer legislation.

  • Buyer LegalConductFWR-BUY-004v1.0
    Acceptable Use Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalPrivacy & DataFWR-BUY-005v2.0
    Privacy Policy

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalPrivacy & DataFWR-BUY-005v2.1
    Privacy Policy

    Data controller identified as FAWRAN LLC; legal entity, trading name, registered office and the unverified question of a Jordanian establishment separated so none is mistaken for another; stated plainly that no Data Protection Officer has been appointed.

  • Buyer LegalPrivacy & DataFWR-BUY-006v2.0
    Cookie and Similar Technologies Policy

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalPrivacy & DataFWR-BUY-006v2.1
    Cookie and Similar Technologies Policy

    The controller for the technologies described identified as FAWRAN LLC.

  • Buyer LegalData RightsFWR-BUY-007v1.0
    Data Rights and Privacy Requests Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalData RightsFWR-BUY-007v1.1
    Data Rights and Privacy Requests Policy

    The controller your rights are exercised against identified as FAWRAN LLC, with confirmation that its establishment outside Jordan narrows none of the eight rights.

  • Buyer LegalAccount DeletionFWR-BUY-008v1.0
    Account Deletion and Data Deletion Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalAccount DeletionFWR-BUY-008v1.1
    Account Deletion and Data Deletion Policy

    The controller that holds the data and carries out the deletion identified as FAWRAN LLC; deletion requests must not be sent to the registered office.

  • Buyer LegalCommunicationsFWR-BUY-009v1.0
    Communications and Marketing Preferences Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalOrders & PricingFWR-BUY-010v1.0
    Order, Pricing and Availability Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalPaymentsFWR-BUY-011v1.0
    Payment Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalPaymentsFWR-BUY-011v1.1
    Payment Policy

    The party that collects payment identified as FAWRAN LLC, acting as payment facilitator and not as the seller of the Item.

  • Buyer LegalPaymentsFWR-BUY-012v1.0
    Cash on Delivery Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalPaymentsFWR-BUY-012v1.1
    Cash on Delivery Policy

    Recorded that the Captain collects cash on behalf of FAWRAN LLC as payment facilitator, that handover discharges the payment obligation, and that cash is never sent to any address.

  • Buyer LegalPromotionsFWR-BUY-013v1.0
    Promotions, Coupons and Credits Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalCancellationFWR-BUY-014v2.0
    Cancellation Policy

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalShipping & DeliveryFWR-BUY-015v2.0
    Shipping and Delivery Policy

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalShipping & DeliveryFWR-BUY-015v2.1
    Shipping and Delivery Policy

    The delivering party identified as FAWRAN LLC acting as fulfilment coordinator; the registered office stated to be neither a warehouse nor a despatch or return point.

  • Buyer LegalShipping & DeliveryFWR-BUY-016v1.0
    Delivery Attempts, Refusal and Failed-Delivery Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalShipping & DeliveryFWR-BUY-017v1.0
    Large, Heavy and Special-Handling Products Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReturnsFWR-BUY-018v1.0
    Returns Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReturnsFWR-BUY-018v1.1
    Returns Policy

    The operator of the returns process identified as FAWRAN LLC; express warning that the registered office is not a returns address and that returns are collected inside Jordan, never shipped abroad.

  • Buyer LegalRefundsFWR-BUY-019v1.0
    Refund Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalRefundsFWR-BUY-019v1.1
    Refund Policy

    The party that approves and executes the refund identified as FAWRAN LLC; the buyer never collects a refund from the Seller directly.

  • Buyer LegalExchangeFWR-BUY-020v1.0
    Exchange Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReturnsFWR-BUY-021v1.0
    Non-Returnable and Restricted Products Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReturnsFWR-BUY-022v1.0
    Damaged, Defective, Wrong or Missing Products Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReturnsFWR-BUY-023v1.0
    Product Inspection and Return-Rejection Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalWarrantyFWR-BUY-024v2.0
    Warranty Policy

    Rewritten against Fawran’s implemented buyer behaviour; entity details, effective date and contact routes fixed; scope narrowed so each rule has one authoritative home.

  • Buyer LegalWarrantyFWR-BUY-024v2.1
    Warranty Policy

    Confirmed that FAWRAN LLC is neither the manufacturer nor the seller of any Item and is therefore not the warrantor.

  • Buyer LegalAuthenticityFWR-BUY-025v1.0
    Authenticity and Counterfeit-Product Complaints Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalReviews & ContentFWR-BUY-026v1.0
    Product Reviews, Ratings and User Content Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalProduct SafetyFWR-BUY-027v1.0
    Prohibited Products and Restricted Transactions Notice

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalProduct SafetyFWR-BUY-028v1.0
    Product Safety and Recall Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalIntellectual PropertyFWR-BUY-029v1.0
    Intellectual Property Complaints Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalComplaintsFWR-BUY-030v1.0
    Customer Complaints and Escalation Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalComplaintsFWR-BUY-030v1.1
    Customer Complaints and Escalation Policy

    The entity that receives, investigates and answers a complaint identified as FAWRAN LLC; the registered office does not receive complaints.

  • Buyer LegalDisputesFWR-BUY-031v1.0
    Dispute Resolution and Governing Law Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalDisputesFWR-BUY-031v1.1
    Dispute Resolution and Governing Law Policy

    Recorded that FAWRAN LLC is formed in the State of Delaware, that Delaware law governs only the company’s internal corporate affairs, that Jordanian law governs the buyer relationship because the supply is made in Jordan, and that FAWRAN LLC is not a Jordanian company and holds no Jordanian registration or tax number.

  • Buyer LegalSupport & ContactFWR-BUY-032v1.0
    Customer Support and Official Contact Policy

    First publication of the complete Buyer legal suite, written against Fawran’s implemented buyer behaviour and Jordanian law.

  • Buyer LegalSupport & ContactFWR-BUY-032v1.1
    Customer Support and Official Contact Policy

    Operator identified as FAWRAN LLC; the registered office described as an address of record and not a contact channel; and a published statement added of the channels deliberately not offered — no support mailbox, no support telephone line, no named Data Protection Officer, no postal address — with the reason for each.

26 June 2026

17 changes
  • Buyer LegalTermsFWR-BUY-001v1.0
    Terms of Use

    Initial publication.

  • Buyer LegalTermsFWR-BUY-002v1.0
    Terms of Sale

    Initial publication.

  • Buyer LegalPrivacy & DataFWR-BUY-005v1.0
    Privacy Policy

    Initial publication.

  • Buyer LegalPrivacy & DataFWR-BUY-006v1.0
    Cookie and Similar Technologies Policy

    Initial publication.

  • Buyer LegalCancellationFWR-BUY-014v1.0
    Cancellation Policy

    Initial publication.

  • Buyer LegalShipping & DeliveryFWR-BUY-015v1.0
    Shipping and Delivery Policy

    Initial publication.

  • Buyer LegalWarrantyFWR-BUY-024v1.0
    Warranty Policy

    Initial publication.

  • Seller LegalAgreementsFWR-SEL-001v1.0
    Seller Agreement

    Initial publication

  • Seller LegalConductFWR-SEL-002v1.0
    Seller Code of Conduct

    Initial publication

  • Seller LegalListing & ProductsFWR-SEL-003v1.0
    Product Listing Policy

    Initial publication

  • Seller LegalListing & ProductsFWR-SEL-004v1.0
    Prohibited & Restricted Products Policy

    Initial publication

  • Seller LegalReturnsFWR-SEL-005v1.0
    Seller Returns & Refund Responsibilities

    Initial publication

  • Seller LegalWarrantyFWR-SEL-006v1.0
    Seller Warranty Policy

    Initial publication

  • Seller LegalCommission & FeesFWR-SEL-007v1.0
    Commission & Fee Policy — MARKET & FBS

    Initial publication

  • Seller LegalCommission & FeesFWR-SEL-008v1.0
    Commission & Fee Policy — FBF

    Initial publication

  • Seller LegalPaymentsFWR-SEL-009v1.0
    Payout Policy

    Initial publication

  • Seller LegalShipping & DeliveryFWR-SEL-010v1.0
    Shipping & Fulfillment Policy

    Initial publication

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