🏪SellerProduct ListingUpdated Jul 12, 2026·Verified against the app Jul 12, 2026

Product Images & Videos

#images#videos#media#photos
Products · Media

Strong visuals sell. Fawran gives you an image editor and a product-video feature. Here’s how to use both well — and what to expect from each today.

Image requirements

RuleValue
Images per productAt least 1, up to 10 (plus up to 5 additional in Step 2)
Minimum dimensions600×600px («أبعاد الصورة يجب أن تكون 600x600 بكسل على الأقل»)
Recommended size600×900 or larger
Max file sizeUnder 50MB
Auto-resizeImages wider than 900px are automatically resized
Main imageThe first image — reorder to change which is Main

The built-in image manager lets you crop (1:1, 4:5, 3:4 or free), zoom, rotate and flip, and shows a quality check when an image meets the 600px minimum on each side.

Best Practice

Shoot on a clean, well-lit background. Make the first image a clear, front-on shot of the product alone — that’s what buyers see first in search.

Product videos

From ProductsVideos you can attach a short promotional video. You’ll provide:

  • A thumbnail image.
  • The video file.
  • A category and subcategory.
  • Up to 20 tags and up to 5 linked products.
  • A publish date.

Videos show a status of SCHEDULED, ACTIVE or ENDED.

The honest status of videos today

⚠️Warning

The video upload flow is still being completed — parts of it are not fully wired yet. If a video won’t save, don’t keep retrying: open a Technical Issues support ticket and rely on strong product images in the meantime.

ℹ️Note

The Video Analytics view (orders, shares, saves, views) currently shows sample data, not your live performance. Don’t make business decisions from it yet; real sales analytics live in Reports.

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