Fawran sign-in is passwordless: you enter your email, receive a 6-digit code, and type it in. The same screen registers new accounts and signs in existing ones. This guide covers the exact limits, every error you can hit, and how sessions behave.
How sign-in works
Step by step
- Open the sign-in page — “Sign in to Fawran — enter your email to continue.”
- Type your email and click Continue.
- You’ll see the neutral notice “If this email can receive messages, we’ve sent it a 6-digit verification code.” — that exact wording appears whether or not the account already exists, so no one can probe which emails are registered.
- Open the email and type the 6 digits. The form auto-submits on the sixth digit.
- On success you land on the store picker. A brand-new email gets its account created automatically during this step.
Code rules and limits
| Rule | Value |
|---|---|
| Code length | 6 digits |
| Code lifetime | 10 minutes |
| Wrong attempts per code | 5 — then you must request a new code |
| Resend cooldown | 45 seconds (“Resend in {n}s”) |
| Requesting codes | About 5 codes per 15 minutes per email — then a short lock |
| Entering codes | Verification tries are also limited per 15 minutes |
In plain language: the limits are generous for a human but strict for a robot. If you hit “Too many attempts, please try again later”, you are not blocked forever — wait about 15 minutes and try once, carefully.
Troubleshooting
You clicked Continue but no email shows up.
- The code landed in spam/junk.
- The email address has a typo.
- Your mail provider is slow — codes can take a minute.
- You requested several codes quickly and hit the request limit (about 5 per 15 minutes).
- Check spam and the Promotions/Updates tabs.
- Confirm the address shown on screen; use Change email if it’s wrong.
- Wait for the 45-second cooldown, then click Resend code.
- If you requested many codes, pause for 15 minutes and try once more.
Still nothing after several tries? Open a support ticket (Store & Account) from a device that is signed in, or ask a teammate with access to open one for you.
You typed 6 digits and got this red message.
- The code is older than 10 minutes.
- A digit was mistyped.
- You used the code from an older email after requesting a new one.
- Click Resend code and use the digits from the newest email only.
- Type carefully — the form submits itself on the sixth digit.
After 5 wrong entries for the same code.
- The same code was tried 5 times unsuccessfully — it is now dead by design.
- Request a new code with Resend code.
- Copy the digits from the email rather than retyping from memory.
Shown when requesting or confirming codes too frequently.
- The anti-abuse rate limit triggered for your email or connection.
- Wait about 15 minutes.
- Try once, carefully, rather than rapid-firing requests.
If this repeats while you are certain you only tried a few times, open a support ticket (Technical Issues) and mention the time it happened.
Typing the code from an older email after clicking Resend. Only the most recent code counts — always scroll to the newest message.
There is no password — ever
Fawran seller accounts have no password and no “Forgot password” flow. Nothing to remember, nothing to reset, nothing to leak. If someone asks you for your Fawran password or a “password reset link”, it is a scam. The only secret is the 6-digit code — and Fawran staff will never ask you for it.
After sign-in: choosing a store
Every sign-in ends at the store picker — “Welcome back 👋” — listing the stores you own or belong to, each with an Open button. Choose one, and everything you see afterwards (products, orders, settings) is scoped to that store. You can switch stores at any time from the store menu in the header, or create another store from Add New Store.
Signing out and session expiry
- Sign out: open the account menu in the header and click Sign Out. You’ll briefly see “Signing out…” and land back on the sign-in page.
- Staying signed in: your session lives on the device and refreshes itself in the background — you won’t be asked for a code on every visit.
- When the session expires: if the app can no longer refresh your session (long inactivity, cleared browser data, revoked access), any store page silently returns you to the sign-in page. Nothing is lost — request a fresh code and continue.
Shared computer? Always use Sign Out rather than just closing the tab — the session persists on the device otherwise.