🏪SellerGetting StartedUpdated Jul 12, 2026·Verified against the app Jul 12, 2026

Navigating the Seller Dashboard

#dashboard#navigation#menu#overview
Getting Started · Navigation

Everything you do happens inside a selected store. The navigation drawer is your map. Here’s every main section, what lives inside it — and an honest guide to which dashboard tiles show real data today.

The main sections

SectionWhat it’s for
DashboardYour home — activation status and what needs action
Smart AssistantAn AI assistant — awaiting platform activation; not answering yet
VerificationYour store’s KYB verification — required to sell
ProductsCreate and manage products and product videos
CatalogYour catalog links, suggestions, requests and brand requests
OrdersYour live order work queue
Inventory & WarehousesStock, inventory cases, customer returns, Barcode Center, history
ShipmentsFBF shipments, inventory restock, order packing, packing materials
ReturnsCustomer returns, claims, cancelled returns and disputes
My PackagesSubscription packages — a placeholder page today (“coming soon”)
Ads & PromotionsThe Promotions Center, ads, offers, coupons and external tracking
Sales ReportsYour real sales analytics
Store ReviewsCustomer reviews — a placeholder page today (“coming soon”)
Contact UsSupport tickets and help
SettingsStore profile, members, notifications and legal
ℹ️Note

There is also a Finance section (The Bank, transactions, statements, payouts, debts). Finance is outside the scope of this academy — the financial details are covered in a dedicated Finance guide coming soon.

UI guide
Dashboard
Welcome back, Ahmad Home Goods!
Complete your store verification to start selling — Status: Draft
Needs action — Awaiting approval · Prepare & mark ready · Ready — awaiting captain · FBS — ship / deliver (live counts)
Fawran warehouse inventory issues — open issues · under investigation · lost / damaged · SLA delayed (live counts; hidden when clear)
Sales Overview — Revenue 0 · Units Sold 0 · Product Views 0 · Conversion 0% (placeholder tiles)
Inventory Health and the Products carousel (placeholder tiles)
Store settings
Structural diagram of the real page — not a screenshot.
The dashboard home: the top three blocks are live; the lower tiles are placeholders.

What is genuinely live

Activation checklist
Until verification is approved, the hero card “Complete your store verification to start selling” shows your real step-by-step progress and status. After approval it collapses to a green “Your store is active” card with quick actions.
Needs action
Live counts of orders waiting on you — “Awaiting approval”, “Prepare & mark ready”, “Ready — awaiting captain”, and “FBS — ship / deliver”. When clear: “You’re all caught up — no orders need action.”
Fawran warehouse inventory issues
Live counts of open warehouse incidents affecting your FBF stock (open issues, under investigation, lost/damaged, compensation pending, SLA delayed). The card hides itself when there is nothing to show.

Placeholder tiles: don’t trust the zeros

The Sales Overview KPI row (Revenue, Units Sold, Product Views, Conversion), the Inventory Health cards and the Products carousel are hardcoded to zero today — they are layout placeholders, not your numbers. The status pills in the hero (Store Active / Verified / Payments OK) are decorative as well.

Important

Your real numbers live in Sales Reports — orders, units, cancellation rate, top products and exports. See Reading Your Sales Reports. If a dashboard tile says 0 while Reports shows sales, trust Reports.

💡Tip

The fastest way to your daily work is the Needs action panel — it links straight to the orders that need you.

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