🛍️Buyer LegalPaymentsOrders and PaymentsVersion 1.1FWR-BUY-011
Payment Policy
The payment methods we accept, how card payments are authorised, and how the Wallet works.
📅Effective: 26 July 2026🔄Last updated: 26 July 2026🌐Available in Arabic & English
Related documents
Payments
Cash on Delivery Policy
The cash-on-delivery limit, how payment at the door works, and how a cash order is refunded.
Refunds
Refund Policy
Where your money goes back to, what is included in the amount, and what is not refundable.
Orders & Pricing
Order, Pricing and Availability Policy
How an order is priced and accepted, and what happens if a price or stock level turns out to be wrong.
Promotions
Promotions, Coupons and Credits Policy
How coupons, gift cards and wallet credit apply, and what happens to them on a return.