🛍️Buyer LegalRefundsReturns, Refunds and WarrantyVersion 1.1FWR-BUY-019
Refund Policy
Where your money goes back to, what is included in the amount, and what is not refundable.
📅Effective: 26 July 2026🔄Last updated: 26 July 2026🌐Available in Arabic & English
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The authoritative return window, how it is counted, and the full return journey end to end.
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The cash-on-delivery limit, how payment at the door works, and how a cash order is refunded.
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Promotions, Coupons and Credits Policy
How coupons, gift cards and wallet credit apply, and what happens to them on a return.
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Cancellation Policy
Exactly when an item can still be cancelled, when it cannot, and when Fawran may cancel.