Once an item is ready, it has to physically leave — either with a Fawran captain (MARKET) or your own courier (FBS). Here’s how each handover works.
MARKET — hand over to a captain
After you approve a MARKET item and mark it Ready for Dispatch, keep the parcel packed and waiting: a Fawran captain collects it from your address, scans it, and takes it to the Fawran warehouse. You never scan anything yourself.
A shipment-barcode panel also exists on the MARKET order detail page. It is awaiting platform activation today — the page says so itself: “Market shipment preparation and the shipment barcode will be enabled soon (awaiting Admin system activation).” Once live, you’ll confirm a short 4-point readiness checklist, the system creates one shipment barcode, and you print a single label with Print shipment label (reprints require a reason and keep the same barcode).
The full stage-by-stage view of this journey, including every captain and warehouse status you’ll see, is in MARKET Order Workflow.
FBS — deliver it yourself
For FBS you own the delivery. From the order, click Out for Delivery — a dialog asks for a tracking number (required; you can’t confirm without it) and a courier. When it arrives, mark it Delivered.
Use sturdy packaging and attach any label squarely and flat. Damaged or mislabelled parcels are the leading cause of delivery failures and returns.
Marking an item ready before it’s actually packed. A captain arriving to an unready parcel wastes a pickup and can hurt your reliability.