🛍️Buyer LegalCancellationOrders and PaymentsVersion 2.0FWR-BUY-014
Cancellation Policy
Exactly when an item can still be cancelled, when it cannot, and when Fawran may cancel.
📅Effective: 26 July 2026🔄Last updated: 26 July 2026🌐Available in Arabic & English
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Returns
Returns Policy
The authoritative return window, how it is counted, and the full return journey end to end.
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Refund Policy
Where your money goes back to, what is included in the amount, and what is not refundable.
Shipping & Delivery
Shipping and Delivery Policy
Delivery fees by fulfilment model, how shipments are split, and when risk passes to you.
Terms
Terms of Sale
The contract formed when you place an order, including who you are buying from.